Acquire readily applicable hospitality operation concepts and techniques that will prepare you to efficiently supervise guest relations, front desk, housekeeping and related departments.
- Gain the skills needed to analyze and understand the lodging industry and the external factors that may influence the running of a hotel and its profitability.
- Earn additional certifications from the internationally recognized American Hotel and Lodging Educational Institute (AHLEI)
- Learn from highly qualified industry professionals through case studies and work projects
- Strengthen your résumé with Canadian work experience by taking the co-op program option
Daytime 26 weeks
Evening 48 weeks
Daytime 48 weeks
Evening 88 weeks
*Schedules will be adjusted in December to accommodate public holidays. Contact us for more information.
2021 - DAYTIME PROGRAM:
Jan 4, Feb 1, Mar 1, Mar 29, Apr 26,
May 25, Jun 21, Jul 19, Aug 16, Sep 13, Oct 12, Nov 8, Dec 6
2021 - EVENING PROGRAM (VANCOUVER ONLY):
Jan 4, Feb 15, Apr 12, Jun 7, Aug 2,
Sep 27, Nov 22
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This course will provide the foundation you need to oversee the provision of quality dining service, including responsible alcohol service as well as onsite food and beverage operations.
Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. Learn how front office activities and functions affect other departments and how to manage the front office to ensure your property’s goals are met. Case studies and real-world examples offer a practical industry perspective.
Get a comprehensive introduction to hospitality accounting concepts and procedures, the processing of hospitality financial data, and the flow of financial information in the accounting cycle that results in the production of financial statements.
No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining quality staff, planning, and organizing, to the technical details for cleaning each area of the hotel.
In this course students will learn strategies and techniques to establish and implement a personal professional development plan to strive for efficiency and effectiveness in business. Students will reflect on their personal Self-Awareness through assessing their values, strengths and weaknesses as well as their vision in life. This will also help students set meaningful life and career goals, align with their goals more effectively and understand oneself in relation to others.
Learn how to develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques.
Prepare students for careers in hospitality by presenting and describing opportunities in hospitality management. These opportunities include careers in a variety of businesses, including hotels, restaurants, institutions, private clubs, casinos, consulting firms, travel agencies, and cruise ships.
During the co-op work placement, students will put their skills into practise in a local workplace in a position related to their specific program objectives. Students will be required to complete job tasks as assigned to them by the employer. In addition, students are required to provide regular feedback (monthly) on their placement experience to Greystone College using prescribed reporting forms.
This course is delivered in two parts. It prepares students for the Canadian workplace. This is a requirement for all students registered in a Co-op program. It prepares students for coop work placement as well as the job search and application processes.