Develop transferable and sought-after business communication skills which are fundamental for building and maintaining business relationships internally and externally.
- Gain a solid foundation in administration skills and prepare for entry into the world of business
- Improve key skills needed for success in a business environment such as communication, teamwork, prioritizing and problem solving
- Learn from instructors with recent industry experience
- Develop soft skills sought by today's employers
Campus
Campus
Program Length
Program Length
ACADEMIC
Daytime 26 weeks
Evening 48 weeks
COOP
Daytime 48 weeks
Evening 88 weeks
Schedules will be adjusted in December to accommodate public holidays. Contact us for more information.
Start Dates
Start Dates
2021 - DAYTIME PROGRAM*:
Jan 4, Feb 1, Mar 1, Mar 29, Apr 26,
May 25, Jun 21, Jul 19, Aug 16, Sep 13, Oct 12, Nov 8, Dec 6
*In Toronto only, the daytime program schedule is paused for 2021. Daytime programs will resume in Toronto for 2022 start dates.
2021 - EVENING PROGRAM:
Jan 4, Feb 15, Apr 12, Jun 7, Aug 2,
Sep 27, Nov 22
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Program Courses
This course teaches effective approaches to team management and communication within a team. Students will look objectively at the benefits and value of teamwork and learn about the importance and prominence of teamwork in the professional workplace. In this course, students will learn ways to support organizational goals through team projects and performance management.
In this course students will learn the key principles of business communication, becoming aware of different means of communication and building effective strategies for collecting and presenting information.
This course deals with the importance of customer expectations and how CRM influences customer experiences. It identifies how customers’ experience and perception of an organization can be beneficial or detrimental to its success. In this course of study students will gain objective knowledge about what positively and negatively affects customers’ experience.
In this course students will learn strategies and techniques to establish and implement a personal professional development plan to strive for efficiency and effectiveness in business. Students will reflect on their personal Self-Awareness through assessing their values, strengths and weaknesses as well as their vision in life. This will also help students set meaningful life and career goals, align with their goals more effectively and understand oneself in relation to others.
In this course students will learn strategies and techniques to establish and implement a personal professional development plan to strive for efficiency and effectiveness in business. Students will reflect on their personal Self-Awareness through assessing their values, strengths and weaknesses as well as their vision in life. This will also help students set meaningful life and career goals, align with their goals more effectively and understand oneself in relation to others.
In this course students will learn to adapt the style and layout of documents to their intended audience, while respecting the organization’s policies regarding document integrity.
In this course students will learn best approaches to establishing effective workplace relationships valuing diversity and respecting protocols.
During the co-op work placement, students will put their skills into practise in a local workplace in a position related to their specific program objectives. Students will be required to complete job tasks as assigned to them by the employer. In addition, students are required to provide regular feedback (monthly) on their placement experience to Greystone College using prescribed reporting forms.
This course is delivered in two parts. It prepares students for the Canadian workplace. This is a requirement for all students registered in a Co-op program. It prepares students for coop work placement as well as the job search and application processes.
